codesign

Further reading and resources for students

This is a list of further reading and resources for my lectures on codesign. Last updated September 2016.

Co-design is a shorthand term for a diverse range of design practices that the Design Council have summarised as follows:

  • A set of tools used by designers to engage non-designers by asking, listening, learning, communicating and creating solutions collaboratively
  • A community centred methodology that designers use to enable people who will be served by a designed outcome to participate in designing solutions to their problems
  • A way to design a solution for a community with that community
  • The process of designing with people that will use or deliver a product or service
  • A partnership between designer, client and the wider community on a design project
  • Collaboration on a design project between client, end-user, deliverer and designer
  • The shift of design power from the client, via the designer, to the end-user
  • Collective thinking and designing that addresses a community’s issues
  • Products or services that have been developed by the people who will use them in partnership with a designer
  • Democratic design: A designer facilitating outcomes instigated by a community
  • Research based design: A designer taking decisions and delivering solutions based on ideas / feedback from a community

Hagen and Rowland in an excellent short piece entitled Enabling Codesign describe it thus:

The term co-design refers to a philosophical and political approach to design best applied throughout the design life cycle.  Codesign builds on the methods and principles of Participatory Design which assumes ‘users’ are the experts of their own domain and should be actively involved in the design process.

This is a short film explaining what co-design is, produced by Thinkpublic:

The wellbeing map: a codesign approach shows codesign in action and gives a very clear idea of how it works.

Commissioned by the NHS (North West London), the ‘Wellbeing Map’ project was undertaken as a pilot initiative in White City to identify the best way(s) of signposting residents to local services… In contrast to a conventional approach, the Wellbeing Map project started out without any pre-determined goals — other than the task of discovering how to improve the way(s) in which residents connect with services. Utilising a process of community engagement, it set out to discover what the most appropriate solutions would be to address the challenge at hand…. It was founded on a Co-design approach, allowing participants to take an active part in the design and development of the project.

Books and papers cited in lecture

3--We-think Leadbeater

Charles Leadbeater (2008) We think, Profile Books – a very readable analysis of mass collaboration. See the author’s website.

There is also a TED talk by him that explores some of this same territory:

Rachel Cooper, Sabine Junginger, Thomas Lockwood (eds) (2011) The Handbook of Design Management. This is a recently published seminal volume on the subject of design management. Working the crowd: crowd sourcing as a strategy for co-design is my chapter within the book. This elaborates many of the issues in my lecture, and provides detailed references. I manage to include references to Karl Marx, Adam Smith, Ebbsfleet United football team and the Arctic Monkeys, so worth reading if only to see how I make links between all of them.

Jeff Howe (2008) Crowdsourcing: how the power of the crowd is driving the future of business – a thorough and accessible introduction to the subject with many examples – the author also maintains a blog

Eric von Hippel (2005) Democratizing Innovation, MIT Press Free download

Charles Leadbeater and Paul Miller (2006) The Pro-Am Revolution, Demos Free download

Andy Gibson, Nigel Courtney, Amy Sample Ward, David Wilcox and Professor Clive Holtham (2009) Social by Social Free download

Susumu Ogawa and Frank T Piller (2006) MIT Sloan Management Review, Vol 47 No 2, Winter 2006

Time Magazine – person of the year

Elizabeth B.-N. Sanders  & Pieter Jan Stappers (2008) Co-creation and the new landscapes of design. This paper can be downloaded from here, along with many other vital papers on codesign and participative design. I would encourage you to explore the whole MakeTools website.

Gerhard Fischer (2002) Beyond “Couch Potatoes”: From Consumers to Designers and Active Contributors

Websites and projects referred to in lecture

Innocentive

Green Map project

Design Against Crime

Mypolice is the project initiated by Sarah Drummond that won the Social Innovation Camp in June 2009.

T+Huis in Eindhoven (in Dutch)

Other sources

Steen, M. et al. (2011) Benefits of co-design in service design projects. International Journal of Design Vol 5, No.2, 53-60.

In many service design projects, co-design is seen as critical to success and a range of benefits are attributed to co-design. In this paper, we present an overview of benefits of co-design in service design projects, in order to help the people involved to articulate more precisely and realistically which benefits to aim for. Based on a literature review and a discussion of three service design projects, we identified three types of benefits: for the service design project; for the service’s customers or users; and for the organization(s) involved. These benefits are related to improving the creative process, the service, project management, or longer-term effects. We propose that the people involved in co-design first identify the goals of the service design project and then align their co-design activities, and the associated benefits, to these goals. The paper closes with a brief discussion on the need for developing ways to monitor and evaluate whether the intended benefits are indeed realized, and the need to assess and take into account the costs and risks of co-design.

Business Week article on Crowdsourcing

Wired article on Crowdsourcing

Examples of co-creation

Redjotter’s blog on service design covers many issues of codesign and cocreation.

The UK Design Council provides some definitions and personal views on codesign.

Co-designing for dementia: The Alzheimer 100 project by Lauren Tan and Deborah Szebeko.

Design methods

This is a good overview of research methods for design – actually developed for researching needs for mobile technologies, but has wider application

Community design and community planning – all the methods you’ll ever need – and more! This is worth a very thorough exploration.

Codesign International journal of cocreation in design and the arts

Some of the ground covered in the lecture was covered in a keynote for Design Management Europe in Eindhoven, June 2007. Video here.

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