Achieving relevance

My lecture to First Year students at Duncan of Jordanstone College of Art & Design (DJCAD) on 8 October 2015 emphasised how the achievement of relevance is a fundamental aim to their four years of study. Find what is relevant to you and to the world around you; use this to guide your creative strategies and developing technical skills. The lecture wove together the themes of relevance, creativity and craft – and at the end of this post are resources to help you explore these themes in more detail.

But why listen to me about how you should be thinking about your next four years at Art School? I asked five remarkably talented individuals to give you their advice, all of whom studied at DJCAD. One graduated six years ago, while another graduated in 1993. Between them they embrace a range of creative disciplines. All of them are inspiring people, who needed no encouragement to share with you their advice on how to get the best from Art School.

James Donald is one of Scotland’s most successful weavers, selling his work all over the world – particularly in the United States. Based in Edinburgh he allies his creative practice to being joint-owner of the successful Concrete Wardrobe retail outlet. Here is a message from James to you:

Johanna Basford is a remarkably versatile illustrator who studied printed textiles at DJCAD. This year, as creator of the first colouring books for adults – she became one of the top selling authors on Amazon worldwide. Apart from designing the catalogue for the 2010 Edinburgh Fringe Festival, she has acquired an enviable client roster across many different industries from Channel 4 to Absolut Vodka. Her blog post 50 things I wish I’d known in art school is required reading. But below is her personal message to new DJCAD students:

Lauren Currie is co-founder of Snook – a social innovation and service design company based in Glasgow. Studying both Product Design and the Master of Design course at DJCAD, Lauren’s career has begun with a remarkable start, and she is now running a company that has the Chinese Government among their clients.

Joanna Montgomery graduated in 2010 in Interactive Media Design, is Director of Little Riot whose Pillow Talk product has proved a viral sensation on YouTube, as we saw in the lecture. In exchange for her valuable advice, Joanna asks that you vote for Little Riot in a national competition, to make Pillow Talk a reality. I am sure you will support Joanna in this competition. It will take you a minute!

Kate Pickering studied Jewellery & Metal Design and the Master of Design at DJCAD. Since graduating she has established Vanilla Ink, a highly acclaimed initiative to bridge the gap for jewellery students into industry. Kate won funding from the NESTA Starter For Six scheme to launch her initiative. An accomplished teacher in jewellery and design, this is her advice to you:

Why not follow these designers on Twitter? This will help you keep up-to-date with their activities and give you more insights into their professional practices. All of them use Twitter as a key part of their professional practice. Click on their names to access their twitter stream: James Donald, Johanna Basford, Lauren Currie, Joanna Montgomery, Kate Pickering. You’ll also find me on Twitter. Once you have set up a Twitter account, then you can follow them.

Achieving relevance referred to a number of artists, designers and events that you may wish to explore further.

Design Leadership: Time for New Perspectives

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On Monday 11 November I deliver a lecture to Master of Design for Services and MSc Design Ethnography students entitled Design Leadership: Time for New Perspectives for the Strategic Design Thinking module. This post provides students with further resources to explore themes raised in the lecture.

Two books are critical. The first is The Handbook of Design Management, edited by Rachel Cooper, Sabine Junginger, Thomas Lockwood. This provides some excellent well researched perspectives from corporate design management. The emphasis here is in examining those factors that determine design’s leadership role in the corporate environment. The second book is Design Transitions by Joyce Yee, Emma Jefferies and Lauren Tan. This book looks at contemporary design practices, with a particular emphasis on service/social design, and current design thinking, based on profiles of companies and interviews with specialists. One of its many unique aspects is the truly global span that it achieves in terms of its research and analysis. It is also written in an accessible style while embracing a range of issues and developments. Design Transitions is an essential read for all students and practitioners of design. There is a website for the book, and an older site set up to document the process of researching and writing it, and which has a few of the interviews and profiles in the book on it (including mine).

Aside from chapters in these two volumes I also refer to the following:

Since this lecture is the opening talk in a module entitled Strategic Design Thinking, then one has to bite the bullet and define what design thinking is. I haven’t much to add on this issue to what I’ve already posted here, when assembling my ideas for a talk at EURIB in Rotterdam during 2012. This emphasised the importance of Nigel Cross to any discussion on this theme, and ended with the following:

While design thinking can be applied by managers, communities, users and others to think creatively through problems in a variety of states of ‘wickedness’ this does not remove the need for critically engaged, reflexive professional designers. Indeed it creates a far greater demand for them to act as facilitators, leaders and enablers. They bring the specialist knowledge and ‘feeling’ that is rooted in the aesthetics and craft of design, without which design is ethically unmoored, and creatively soulless.

The ‘twitter poll’ I refer to in the lecture is described more fully in an earlier post. In part this post was focussing on the shortcomings of the design management literature in adequately exploring design leadership as a properly inclusive concept. Towards the end I write this:

Design leadership is fundamentally about empowerment, it is about vision, driving change through design in the wider world, and is about the primacy of values. We find it in the corporate world, and we find it in the community. Design leadership helps us to create iPhones, and it helps us to create and sustain knitting groups. We see design leadership in start ups and in schools where teachers empower their pupils to learn and to gain self-respect through design and technology. Design leadership is about focussed determination. And it is about empathy, emotional intelligence, honesty and the primacy of others. Not ego. Design leadership is practiced by women and men, of indeterminate ethnicity, of all social classes. It is exemplified by amateurs, activists and professionals. So to define such a concept through a partial and selective perspective evident in some current design management thinking is at best flawed.

I still stand by this. However, after posting that I had some very encouraging feedback, which led me to write a further post – less critical and more positive in its outlook: the craft of design leadership. It concludes: “Tomorrow’s design leader is a resourceful social expert, who crafts change co-operatively.”

Transframers – a research tool prototype

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Transframers is a tool to support the design research process. It helps you to understand your changing role as a design researcher. It is applicable from research students to large research teams. It helps you position yourself and your practice.

This tool was the outcome of a two day DFG Roundtable on Design Research held in March 2013 at the Design Research Lab, University of Arts, Berlin. The organisers invited a combination of German and international design researchers to meet and explore four key themes that lie at the heart of design research.

I was part of team that included Cameron Tonkinwise, Rachel Cooper, Chris Rust, Klaus Krippendorff, Michael Hohl, Sabine Foraita, Tom Bieling, and others. We explored the relationship between design and other academic disciplines. Early on in our discussions we considered it important to focus on an ‘end product’ – a concrete outcome that we could adapt and explore further. In that sense we tried to incorporate the best elements of design jams into this academic discourse. One of the issues that emerged was that of the variety of roles that the design researcher (or indeed the design practioner) can take on during the research process. We wanted to develop a tool that helps define these roles, provide alternatives and act as a diagnostic.

Transframers was proposed as a highly rough prototype. In the spirit of prototypes we invite you to explore it and use it, and help us refine it. We are laying out the basic idea and some suggestion on how it can be used.

So, how did we get to this? Well, we comprised a group of around 12 people (the composition of which slightly shifted over the two days) looking at the theme of translation.  Our interest was how design research worked at the interface with other disciplines. Rachel Cooper and I joined the group after it had already met for an hour or so. To begin with we explored and tried to define the principles of knowledge translation. These were:

  • Find and work with the best
  • Respect their knowledge
  • Become informed (informed by their knowledge, but you will never be an expert in it)
  • Understand where knowledge comes from and goes to
  • Understand the system you’re working in (systems thinking)
  • Find the way to work at the nexus
  • Value the unique value of the design approach
  • Reframe questions
  • Champion the design lens

As for the value of the design approach we saw it as this:

  • An insatiable sense of curiosity
  • An ability to use prototyping as a means of framing problems and defining questions
  • Visualising
  • Analysis and synthesising
  • Being opportunistic (finding the design opportunity)

The initial ‘napkin’ version of this is below.

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At various points in the two days we would report back to the larger group of people. Below Cameron Tonkinwise is presenting our work. Clive Dilnot from Parsons in NYC looks on.

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Discussions over dinner and outside the formal sessions fired us up to accelerate our process of discussion and link it to REAL research, rather than discuss in the abstract. The Berlin PhD students shared their work with us and provided a great focus for exploring how design researchers applied the principles we had defined the previous day. We also began to define some personas (as we initially described them) of how researchers behave in a research context. This evolved into a set of roles. The idea is that the role taken on by a researcher (whether a PhD student or a project director at the head of a large team) constantly shifts. It is important to be aware of how these shifts occur as this reframes our relationships with others and determines how we see the subject of our research.

We decided to move towards creating a real tool, a concrete outcome of the two days that we and others could go off and use and adapt further. The tool is about translation, but it is also about framing questions, and framing our own practices in research (and creative practice), hence transframers. I took on the task of creating a website in the final hour of our discussion, leading up to a public presentation of all the deliberations coming out of the two day event. That accounts for its very rough character.

We presented Transframers to an audience of 150 or so people as a drama, with Cameron as the sagely professor and Rachel and I as two very difficult and problematic PhD students. And we are all rather hoping that evidence of this never finds its way onto YouTube.

So what is design research? Find out

Today marked the start of my postgraduate module on design research for our new Masters students at Dundee. We have around 40 students from around the world (from Bahrain to Beijing, Romania to Rio, US to UK, etc) covering our three courses in Design for Services, Product Design and Design Ethnography. So far a great bunch of individuals who seemed not to mind about being lectured at for eight hours.

The way we teach at Dundee is to compress the taught delivery into one week blocks, followed by three week projects supported by tutorials. That makes the initial week somewhat intense. In addition to my own sessions, today we had short but inspiring and informative lectures from Catriona Macaulay, Hazel White and Jonathan Baldwin. The lectures comprise a vital element in the module in terms of setting the direction, providing the inspiration and energy and giving the personal insights based on our own experiences.

However, even without the lectures there’s a great deal that you can gain from the module – even if you’re not attending it. In common with most of our postgraduate design modules at Dundee, we make the content and supporting materials all available online. From the link on this post you can get access to the materials we provide our postgraduate students with. Explore the module website and follow up the further reading and links we provide.

Social design – research resources

Applying design thinking to complex social issues, such as those explored by our Masters students at Dundee, requires a critical, well informed understanding of the underlying issues, a grasp of the broad theoretical approaches and an awareness of where to find current research on relevant themes. This blog post is intended to develop over time into a useful resource on the research that is available. It may evolve into a wiki – but let’s see. To begin with I have grouped useful sources of research below.

Just to make clear – this is NOT a research guide to the skills, methods and perspectives of service design. This can be found elsewhere. The priority here is to equip students (and practitioners) with the contextual knowledge and understanding of social changes and challenges, together with some of the institutional/political issues involved in designing for public services and communities. As it currently stands it is far from comprehensive – and I welcome any comments to improve the scope of this listing. Also note that it is designed primarily for postgraduate students of design in Scotland – which accounts for an overwhelming UK bias, although I think that there is some value here for those outside the UK.

The role of design in public services

Design has a considerable role to play in the development of public services. At the start of your project it is worth familiarising yourself with some recent commentaries which are linked below. These help place your specific project into a broader context. As you will see, this new interest in design’s potential is in large part driven by the need to improve efficiencies in the delivery of services, and is also linked to policy frameworks such as the Big Society. Bear in mind that the Big Society is a highly contentious concept, and you should be familiar with some of the debates around it.

Role of social design in public services – Guardian article

Public services by Design – Design Council initiative

Public services by design – Guardian article

Innovation by design in public services – series of articles and excellent overview.

Public services by design: using design principles to improve local areas – Guardian article

What does it mean to design public services? – Guardian

Blog from the London School of Economics on design in public services.

Social by social – New technologies are changing the way we engage communities, run companies, deliver public services, participate in government and campaign for change – very useful resource.

Understanding society

It is essential that designers approach socially located projects with humility, respect and an admission of their own strengths and weaknesses. Designers have expertise in creative methods, visualisation and problem solving. These strengths can play a vital role in empowering communities, helping stakeholders to solve problems and develop their own creative thinking. However, without an understanding of the deeper context and dynamics of community development, healthcare or social change, then their work can be uninformed, misdirected or even dangerously naive. The inherent danger is of giving people a false sense of expectation.

We do not expect you to be experts in social science, but we do expect you to acquire an essential social literacy that is appropriate to your project domain. This will help you to understand and appreciate the perspectives of those other specialist professionals you will be working with, and the complexity of issues such as healthcare or poverty. A sense of history is also vital.

We recommend making use of the open access learning materials from The Open University as an essential prerequisite of undertaking your project.

Especially for students from outside Scotland and the UK, a basic understanding of social change in British communities is vital. The stories behind our streets looks at social change in cities such as Sheffield, Glasgow, Manchester and Cardiff. There is an archive of articles and learning materials on social policy that is worth browsing for your specific interests.

Understanding Scotland – An introduction to the history of Scotland including aspects of social change and social problems.

Poverty in Scotland – Contributions from leading academics, voluntary sector campaigners and practitioners, highlight the distinctive features of Scotland’s experience of poverty and the extent to which devolved and reserved policies have contributed to progress in tackling it.

The meaning of crime – Explores the attitudes to crime and how it is socially defined.

Problem populations, problem places – The entanglements of welfare, crime and society. It encourages you to think through these entanglements through a focus on ‘problem populations and problem places’.

The limits to primary care – Access to community services.

Introducing public health  – Introduces some key elements of public health and health promotion, using a video case study of Coventry. It focuses on the major determinants of health and ill health and the scope of public health work.

Understanding and engaging deprived communities – UK Home Office Report

In addition to the specific recommended materials above, we encourage you to browse the learning materials on social science for areas of more specific relevance to your project.

Think tanks

“A think tank (or policy institute) is an organization that conducts research and engages in advocacy in areas such as social policy, political strategy, economics, military, and technology issues.” Most of them are non-profit and non-governmental, although there are exceptions to this. They tend to have a political orientation, which you need to appreciate in order to understand the objectives that their research seeks to pursue. A full list of UK think tanks can be found here.

These organisations are a vital source of research on the issues you are dealing with. They are in most cases seeking to explore innovation in public service delivery, conduct high level robust research and – most importantly – make their work freely available. But it is vital that you understand the political and/or policy perspectives that they are seeking to pursue.

Alongside some of the Think Tanks listed below I have given some examples of recent publications as an indication of the type of research they publish.

Adam Smith Institute

A right of centre think tank (in the interests of balance!). Social and community issues is not a priority, but they have produced publications on health service reform that argues for a pro-market approach.

Centre for Economic and Social Inclusion

Claims to be “the UK’s leading not-for-profit company dedicated to tackling disadvantage and promoting social inclusion in the labour market.” They have published research on employment, social inclusion, poverty, welfare and welfare reform and other issues. All research available online.

Demos

Established in the early 1990s to address a perceived crisis in politics, it developed into a largely pro New Labour think tank, but has since returned to a less aligned organisation. It has undertaken some vital research in crime, citizenship, education, social mobility and capability building. All publications are online. Also includes the highly relevant Journey to the Interface project.

“Drawing on over 50 interviews with service innovators from the public, private and voluntary sectors The Journey to the Interface makes the case for a fresh approach to public service reform – an approach that is less about competition and contestability, and more about closing the gap between what people want and need, and what service organisations do.

The pamphlet argues that service design can offer policy makers and practitioners a vision for the transformation of public services, as well as a route to get there. It outlines an agenda for action which spells out how service design approaches can be applied systemically.”

Institute for Public Policy Research

Claims to be “the UK’s leading progressive thinktank. We produce rigorous research and innovative policy ideas for a fair, democratic and sustainable world.” Politically influential and broadly left of centre. Very useful publications which are largely all available online. You can also search by current research projects, which include work on communities.

Joseph Rowntree Foundation

They conduct and commission research into poverty, housing, inequality, education, healthcare and other social issues. A respected, long established think tank that has respect across the political spectrum and has a comprehensive achive of online research reports and other publications.

Involving service users in shaping local services, a study by Age Concern London, brought commissioners and service users together to discuss how service users can be involved in shaping local services.

The project reflected on what’s happening at the moment and how user involvement in commissioning could work in practice.”

 

 

The King’s Fund

This is a well established and highly respected organisation that researches and campaigns on health and social care. All publications online and a good search system.

The New Economics Foundation

“An independent think-and-do tank that inspires and demonstrates real economic well-being. We aim to improve quality of life by promoting innovative solutions that challenge mainstream thinking on economic, environment and social issues.” Publications cover a range of issues, including social policy and well being.

Creating Stronger and More Inclusive Communities provides some lessons for positive action in the context of austerity.

This report is about innovations which unlock communities’ strengths and recognising that people with support needs can also be assets to their communities. It outlines seven principles for empowerment and inclusion for an age of austerity.”

NESTA

“An independent charity with a mission to help people and organisations bring great ideas to life.” A considerable amount of highly relevant research available, including the co-production catalogue, examples of collaborative public services in action, with a particular focus on health and social care.

The co-production catalogue brings together some inspiring examples of collaborative public services in action, with a particular focus on health and social care.

The purpose of the catalogue is to enable practitioners to reflect on their own practice and the extent to which that represents co-production; and to enable them to learn about co-production practice. It combines a range of case studies, resources and other information on co-production in health settings as well as in other sectors, in the UK and internationally.”

The Nuffield Trust

Undertakes research on healthcare with an extensive archive of research reports.

The RSA (Royal Society for the encouragement of Arts, Manufactures and Commerce)

“An enlightenment organisation committed to finding innovative practical solutions to today’s social challenges.” A long standing commitment to applying design to social issues, and a range of publications and research reports available.

Social Market Foundation

“Cross-party think tank, developing innovative ideas across a broad range of economic and social policy.” Publications available on a range of issues including housing and communities, poverty, education, health and social care.

The Young Foundation

“Brings together insights, innovation and entrepreneurship to meet social needs. We have a track record of over 50 years’ success with ventures such as the Open University, Which?, the School for Social Entrepreneurs and Healthline (the precursor of NHS Direct).” Valuable range of publications that include social design.

The Open Book of Social Innovation is about the many ways in which people are creating new and more effective answers to the biggest challenges of our times: how to cut our carbon footprint; how to keep people healthy; how to end poverty. It describes the methods and tools for innovation being used across the world and across the different sectors – the public and private sectors, civil society and the household – and in the overlapping fields of the social economy, social entrepreneurship and social enterprise. It draws on inputs from hundreds of organisations around the world to document the many methods currently being used.”

The Work Foundation

“Research focuses on innovation and economic change, the role of cities, labour market disadvantage, health and wellbeing at work and how organisational change can promote good work.” Excellent archive of research reports.

Digital library

Having downloaded reports on relevant aspects of healthcare, social policy, crime prevention or whatever area of literature is most relevant, you need to archive this most appropriately and make sense of it in a way to inform your work. I recommend either Devonthink or Papers as excellent Mac applications for developing a digital library.

Gerald Scarfe

Duncan of Jordanstone College of Art and Design is appointing Gerald Scarfe as an Honorary Professor for Design and Craft, and he will be giving a free public talk in May 2012. In 2008 he was awarded an honorary degree by us, and I was fortunate to give the laureation address. Below is an edited version of what I said.

Please note: this week’s talk by Gerald Scarfe has been cancelled due to unforeseen circumstances. We will reschedule later in the year.

During the height of the troubles in Northern Ireland Gerald Scarfe – perhaps a little inadvisably – drove into the Bogside, and sat in the passenger seat to do some drawings. After 20 minutes a car pulled up quickly in front of him and four men leapt out, driving him away at gunpoint. He was let go, but not before one of the IRA men studied his sketchbook carefully and said to him “ah, but you’re a brave drawer”.

Gerald Scarfe is a brave artist in all respects. He is perhaps best known as a political cartoonist  – indeed as the political cartoonist who redefined the medium from the 1960s. For the past forty years he has worked for The Sunday Times, bringing his unique style and insight – a venomous visual ferocity – to a wide audience and international acclaim. In 2007 he was voted Cartoonist of the Year in the British Press Awards.

Great art is brave. It takes risks, it reinvents, and it connects with the world around it.

Working as a reportage cartoonist in Vietnam, in Calcutta and in Northern Ireland enabled him to take the idea of the cartoon into a new domain, redefining the cartoonist as a reporter.

For Gerald Scarfe, his relationship with his audience is a vital one, and his long-standing work on the Sunday Times has enabled him to take the readership with him on a journey of the visual interpretation of events and the people who make them.

The other thing about great art, is that it is never satisfied with one medium or one audience.

For many people of my generation, particularly those outside the UK, Scarfe is not known as a political cartoonist, but as the artist who took the music of Pink Floyd into a startling and disturbing visual dimension.

His collaboration with Pink Floyd centres on The Wall – an album that sold 30 million copies worldwide, making it one of the best-selling albums of all-time.

As well as the record sleeve design, Scarfe was responsible for the sets, graphics, videos and animations of the 1980 world tour of The Wall – the tour that was to wholly redefine the rock performance as a multimedia event. Two years later he was the film designer and animator for the Alan Parker directed movie of The Wall.

So in two decades Scarfe’s work had moved from the rarified readership of Punch to a live global audience, making him one of the most influential designers, illustrators and artists of his time – certainly influencing a whole generation of visual artists and animators.

Scarfe’s work can be considered in terms of the lineage of British caricaturists that stretch back to Gilray, Rowlandson and Hogarth. But his creative career has taken the unique art of caricature into new directions and new media.

A film maker for BBC and Channel 4, a theatrical set and costume designer for numerous productions, a designer for opera and dance, a designer for a set of Royal Mail postage stamps, a production designer for the Disney film Hercules, creator of a unique project with the National Portrait Gallery – Scarfe’s work just over the last decade reveals his insatiable appetite for new creative challenge and risk taking.

Gerald Scarfe has said this: “I don’t think cartoons in any way alter anything that happens in the world.”

With the greatest of respect I have to disagree. As a teenager in the late 60s and early 70s trying to make sense of a world defined by Vietnam, Biafra and pub bombings, I found his cartoons in the paper that fell onto our doormat every Sunday hugely provoking and engaging. They influenced how I thought, and I am sure how many others thought too. Gerald Scarfe’s cartoons remind us why it is right to be angry about events in our world and why it is vital to be passionate about truth and justice.

Gerald Scarfe is an artist who has had an unequalled impact on our visual culture. He has significantly extended the art of caricature, he redefined the role of the political cartoonist, he married the visual arts to music and performance, and he used all media at his disposal to fully engage his art with his audience – with us. And he has done all this with a profound sense of responsibility and artistic honesty.

Making design work

My current lectures for the University of Dundee’s 3rd year students in design and the market explores the future of work in design.

The first lecture new challenges considered the fast pace of change in work and employment and sketched out some of the broad trends taking place. We looked at technological, economic and demographic changes which are set to transform work practices and structures – but I stressed that this does not predetermine the future. I quoted Karl Marx, who said that people “make their own history” and that there is the opportunity to shape the future ourselves. But as Marx quickly went on to explain “they do not make it just as they please, but under circumstances transmitted from the past”. Yes, we can make our own futures, but we have to understand the preconditions, constraints (but equally, opportunities) that the past gives us.

Generational developments, and the tectonic demographic shifts currently taking place – linked to an ageing population – is perhaps the most significant constraint for the future. We considered how the pre-boomers, babyboomers, generation x and generation y looked at work and identity. The characteristics of Gen Y were explored by Don Tapscott in his book Grown Up Digital. In the UK, the think tank Reform described them as the IPOD generation in their report. Notably, Gen Y is less politically engaged than other generations, which means that they are less regarded by political parties. However, the rise of student activism and protest could suggest a shift, as Laurie Penny argues.

A recent issue of Time magazine has looked at the future of work. In this issue it was argued that “Most of the best jobs will be for people who manage customers, who organize fans, who do digital community management. We’ll continue to need brilliant designers, energetic brainstormers and rigorous lab technicians.” A key argument of the Time feature, supported by other research, is that women are likely to play a far greater role in management and business. A further trend which developments this month support, is bi-generational leadership. The most successful high tech start ups in the US have leadership teams that include both Babyboomers and Gen Y. The lecture dwelt for a short time on the virtues of bi-generational leadership in Universities.

The future belongs to the T-shaped practitioner, by which specialist knowledge skills are balanced by cross-disciplinary inter-personal skills. This all comes together in our context through the Design Council’s work on multidisciplinary design education. As it explains: “Tim Brown, CEO of design firm IDEO, which has been a vocal proponent of the need for ‘T-shaped people’, describes these ideal employees as ‘specialists with a passion and empathy for people and for other subject areas’”. I finished the lecture by suggesting that increasingly we are inventing the nature of work as we do it – a bit like building planes in the sky.

The second lecture creative futures examined how recent research has shed light on the nature of careers and employment for design graduates. The Institute for Employment Studies (IES) undertook the “largest-ever study of the career patterns of graduates from UK courses in art, design, craft and media explores graduates’ experiences of higher education, their activities since graduating, the work they are currently engaged in, and their plans for the future.” From the IES website you can download the three major reports that have come out of this study. In short, the research shows that graduates are making use of their creative education, are generally positive about their work, are increasingly pursuing portfolio working lives, and value their education. However, the research suggests that art and design graduates “had less well‐developed IT, networking and client‐facing skills”. Within the lecture we were unable to explore the detail of the research. Students are strongly advised to look at the reports, especially creative career stories.

There is little difference in terms of career patterns between students who pursue craft-based or industry-based design disciplines – both require entrepreneurial skills and involve portfolio working. The Crafts Council has commissioned research that studies the career patterns of craft graduates, which has resulted in a number of reports that can be accessed from their website. The Making Value report by Mary Schwarz and Dr Karen Yair is of particular interest. The survey and report New lives in the making by myself and Alison Cusworth was published in 1998, but shows very similar patterns of employment. The book The Independents by Charles Leadbeater and Kate Oakley published by Demos is also from the late 90s, but it has some highly relevant observations and advice for emergent creative professionals today.